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8 Southampton St, London WC2E 7HA, UK – 020 7379 3060
The staff are either really passionate and a bit OTT with the detail or seem sleepy and disinterested. The shop itself has a decent amount of outdoor gear tho it seems like it could be better laid out as the bags are almost hidden away and the women's/men's clothing blends into one.
When they are good they are very very good, but when they are bad I go to Ellis Brigham (almost next-door) instead. Variable levels of customer advice/service. Probably depends on how busy they are, or who you get. They have lost a lot of business from me by not giving me enough attention. Their loss is Ellis Brigham's gain.
23/26 Piccadilly, Mayfair, London W1J 0DJ, UK – 020 7437 7399
Good selection of outerwear, shoes, and camping gear. Free cold water - hits the spot on a hot London day. Yep, it does get warm in London too!
The staff here are super knowledgeable and really friendly. They give impartial expert advice without being intimidating.
311-318 High Holborn, London WC1V 7BN, UK – 020 7831 9957
Great experience here. A proactive and helpful lady in the lower floor gave me and another customer top advice on the best boots to wear for our respective trips. The boots I wanted weren't available in my size but rest assured they arrived the next day. I suggest trying out any boots on the mini ramp they have by the mirror - good way to test their comfort.
Just had a great shopping experience here. Walking boots bought almost a year ago changed due to manufacturer's fault without any issues. Staff excellent: informative and understanding. Always enjoy shopping at Cotswold. Highly recommend
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3 Southampton St, London WC2E 7HA, UK – 020 7379 1414
Went there with a friend who needed a new backpack. The staff at the counter were extremely knowledgeable and helpful. Explaining, in detail, all of the bags many pockets/pouches/features. They also explained how to adjust and fit the bag properly and how to releave weight on certain areas. From what I was expecting (for a shop in central London) they went well above and beyond. It really shows these guys not only enjoy their work but also are interested in the great outdoors.
Fantastic range of active wear which really holds up well in inclement weather conditions. Would recommend stopping by if you're after some outdoor sports clothing
Arch Gallery, 37A The Cut, London SE1 8LF, UK – 020 7928 4110
Just looked in as I was passing and I walked into a surplus Mr Benn's! Overflowing with excellent kit and, as said above, good pricing and a really helpful owner - I'll be back!
I visited here first thing in the morning and was greeted by an incredibly helpful chap with a real in depth knowledge of what I was looking for. The pricing was good as well....genuine treasure trove, definitely worth a look!!
37 The Cut, London SE1 8LF, UK – 020 7928 4110
Really good quality and reasonable priced clothing, general camping and walking gear. I visited the shop in Victoria in 1998. I still have the back pack, shoes and trousers. All in good order. Visited today, same owner and bought some more trousers. Very helpful and easy location.
Really great surplus store. Was a pleasure to rummage through great piles of authentic military stuff. Very reasonable prices. Got a great old gas mask bag for around town. Loads of proper stuff! 👍