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338 Kennington Rd, London SE11 4LD, UK – 020 7820 0028
An excellent neighbourhood bike shop with really high quality service and standard of repairs. I've taken my bike in for services and part changes several times and every one has been done quickly and to a high standard. Most recently the guys in Balfe's gave my bike a full service and changed numerous parts in just over 6 hours. Highly recommended
I dropped my bike in for a long overdue service with many replacement parts needed, the team kept me informed every step of the way and what the cost was likely to be. Once they commenced it was discovered that there was a crack in the frame and they could no longer proceed, I was informed at the earliest possible opportunity and they have also assisted in the required information for a warranty claim. It is without saying that I would go back there for any work required as they are extremely helpful and thorough in their work.
Unit 1 Brettenham House, Lancaster Pl, London WC2E 7EN, UK – 020 7212 9930
I came in here a couple of days ago - my front inner tube burst on my way to work and, despite my best efforts, I'm absolutely rubbish at fixing things, and I had no tools with me. Fortunately, these guys are open til 7pm on weekdays. They were an absolute God-send - the 3 guys working at the time were really friendly and helpful. One took no time at all in fixing up my wheel for me. Really fab service :)
The best cycle surgery in London. Lovely chatty staff who are knowledgable and friendly.
427 King's Rd, Chelsea, London SW10 0LR, UK – 020 7376 3700
I went in to get my front tire alligned a few weeks ago and forgot to rate... the guy was friendly , paid what I was quoted, did the job quick enough in under 2 hours, I gave the time limit, which i was happy about and even pumped my tires But as i was riding away i noticed it wasnt straight as a line straight, there was still a tiny amount of wobble. In the front tire, it was straight enough not to drag too much but yeah would pop down again and give them longer to do it.
Went there to fix a bicycle few weeks ago on a Sunday. The staff was extremely nice and helpful. They fixed my bicycle and as it was a minor thing did not even want to be paid!
1, Gabriel's Wharf, 56 Upper Ground, Lambeth, London SE1 9PP, UK – 020 7928 6838
We just finished the Christmas Lights Guided Bike tour. Our tour guide, Ollie, was wonderful! Entertainingly informative & friendly! The route allowed us to see so many of the wonderful London neighborhoods and get into the residential parts of the city. Amazing! We did have several issues with the bike equipment, however. Our group had 5 flat tires during the 3.5 hour tour. We even ended up having to rent a Santander to get back because one of the bikes was not fixable. Ouch! Other than the bike issues, it was a 5-star experience. Thanks Ollie!
This was a great tour. Educational and lots of fun! I highly recommend it!
41 Frith St, Soho, London W1D 5LW, UK
Very satisfied. 2£ for all day...
38 Store St, Bloomsbury, London WC1E 7DB, UK – 020 3205 0190
Can't praise highly enough. Helpful and knowledgeable staff. Efficient and good service, and reasonable price for location. Too often in bike shops you get either an inexperienced novice [with good intentions!] or a rather snooty bike snob who really does not have the time to deal with a mere commuter like me with my 50 year old steel framed beast. At Cloud 9 you have neither; instead you have genuine, interested, engaged and knowledgeable staff that do everything they can to clearly understand what you want, and do it in the most appropriate way. Will never be going anywhere else! Thanks guys!
Following a miserable commute (that ended with a taxi to work) I headed to Cloud 9 to grab a fresh innertube. As a typically self sufficient cyclist I wasn't looking forward to wrestling with yet another repair. Once inside, however, I was immediately welcomed and given knowledgable advice. Adam even went out of his way to replace my inner tube and fit new rim tape free of charge! This friendly service blew me away, I will definitely be coming back in the future. A great local bike shop!