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Westminster Bridge Rd, Lambeth, London SE1 7EH, UK – 020 7188 7188
Staff on the whole great. Hygiene on refurbished Stephen ward disgusting to say the least. Toilets blocked. 4 bays under infection quarantine, no heating. No hygiene products in bathrooms. 3 of 4 lifts out of order What was the point of relocating patients into an unfinished ward? On top of all that still waiting after 3 weeks for an urgent procedure which at the time of review has been cancelled twice Apart from that a huge improvement on my previous hospital. I cannot praise the majority of the nursing staff highly enough though. 4 stars not 3 as previously posted. My bad.!!
This, although sounds odd, was my best experience on an Emergency Department. When I arrived, I was visibly distressed. The lady who was on reception was lovely and immediately got the Sister on duty who ushered me to a room so I could have some privacy. The Psych Liaison was brilliant and got me a bed on a ward really quickly. My experience on Evan Jones ward was just as positive.
16-18 Westmoreland St, Marylebone, London W1G 8PH, UK – 020 3456 7898
Staff seem very more focused on getting the paperwork done rather than taking taking a moment to acknowledge people. Very target driven particularly in comparison to some other London hospitals that I have been to. A little customer service related training would go a long way! The food in the canteen was... (I’ll put it down to Hospital aliment) not worth the money. Parking is limited and dang expensive (street parking only) rather commute if you are able to.
I was satisfied with the eye department.
W Smithfield, London EC1A 7BE, UK – 020 3416 5000
Staff fantastic. It's a pity that the supporting administration is so poor. Treatment appointments have been up to three hours late.
Been there a number of times for blood tests and everyone the staff have been efficient, friendly and capable. And judging by how fast my GP gets the results back, also efficient in the processing of the blood.